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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare for continuous improvement (kaizen) event
  2. Undertake kaizen event
  3. Institutionalise continuous improvement

Evidence Required

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence it is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant training package

Overview of assessment requirements

Assessment should cover the ability to implement a continuous improvement kaizen strategy across a manufacturing enterprise as distinct from simply participating in kaizen events

What are the specific resource requirements for this unit

Access to an organisation using or introducing kaizen

In what context should assessment occur

Assessment will need to occur in an organisation implementing a continuous improvement strategy kaizen Assessment should cover a sufficient period to observe the success of the continuous improvement strategy Assessment may be by project or portfolio assessment

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

Depending on starting point for the continuous improvement program in the enterprise other relevant units that could be assessed in conjunction with this unit include

MSACMTA Manage S system in a manufacturing environment

MSACMT640A Manage 5S system in a manufacturing environment

MSACMCA Manage people relationships

MSACMC611A Manage people relationships

MSAPMSUPA Use structured problem solving tools

MSAPMSUP390A Use structured problem solving tools

MSACMTA Undertake root cause analysis

MSACMT280A Undertake root cause analysis

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the Elements Performance Criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Generally one significant kaizen event or a number of routine events plus ongoing kaizen would be needed to generate sufficient evidence

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Scope

Scope of event may include:

description of the business

the target work process

what the key stakeholders seek from the kaizen event

a mission for the event

a set of goals

a statement of the do's and don'ts for the kaizen team

Whether to proceed

The decision to proceed (or otherwise) will be based on:

the focus of the kaizen event makes sense

the business case for doing the event is reasonable

the degree of support from management and employees

the setting and resources available to the event are adequate

the timing of the event will not interfere with business

specifics about the work process such as its overall operating cost and factor costs (eg labour, machine, raw materials) are available

Description of the target work process

The description of the work target process may include:

an overview that captures the purpose of the work process

essentials about the process (eg inputs, outputs, departments with which it coordinates)

a work process map that shows the sequence of operations that execute it

Procedures

Procedures includes all work instructions, standard operating procedures, formulas/ recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, verbal, computer based or in some other form.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.

Procedures also include required procedures under legislation or regulation. awards and enterprise agreements.

Authority

The authority will vary according to the problem encountered and may include:

internal or external technical specialist

designated manager

equipment supplier

regulatory authority

safety specialist

reference manuals

Waste

Waste (also known as muda in the Toyota Production System and its derivatives) is any activity which does not contribute to customer benefit/features in the product. Within manufacturing, categories of waste include:

excess production and early production

delays

movement and transport

poor process design

inventory

inefficient performance of a process

making defective items

Waste for this unit may include activities which do not yield any benefit to the organisation or any benefit to the organisations customers.

Solve performance issues

Solving performance issues includes:

generating improvement ideas (brainstorming/ask expert)

selecting most appropriate improvement ideas to proceed with

conducting experiments where required to test idea

making final selection of improvement ideas